Job Description
Zoning & Land Use Administration is looking for an experienced Senior Associate Documentation & Records Zoning Officer (Client Relations) to take ownership of the Documentation & Records Management - Client & Stakeholder Management charter at a mid level. This is a role for someone who has already operated at scale and is comfortable setting direction rather than simply following one.
The successful candidate will bring approximately 5 years of progressively senior experience, holding B.A (Public Administration), with a demonstrated track record across Stakeholder Management, Records Management, Client, Regulatory Compliance (Municipal Codes), Documentation. Beyond individual capability, this role expects the person to mentor junior team members and represent the function in cross-departmental discussions.
Reporting relationships will be defined based on the final scope agreed at offer stage, and the role is based out of Kolkata on a full-time arrangement. Compensation is benchmarked at INR 3.9-19.4 LPA, reflecting the seniority and scope of the position.
Success in this role will be measured less by task completion and more by the quality of judgement applied to ambiguous, high-stakes situations within documentation & records management - client & stakeholder management.
Compensation includes standard statutory benefits along with performance-linked variable pay. A typical day starts with reviewing priority tasks and syncing with the immediate team before moving into focused execution work. Work culture here leans collaborative, with regular knowledge-sharing sessions and an open-door policy for raising concerns.
Most days include at least one review checkpoint where progress is discussed against the plan for the week. Internal job postings are open to employees who've completed a minimum tenure in their current role. Learning and certification support is available for tools and frameworks directly relevant to the role.
The organisation places a premium on ownership; once a task is assigned, the expectation is to see it through without hand-holding. The organisation has historically promoted from within for a majority of its senior and lead openings.
Mornings are usually spent on planning and status reviews, while the rest of the day is given over to hands-on delivery and problem-solving. Benefits include health insurance, provident fund contributions, and paid leave in line with company policy. The environment rewards initiative - people who flag problems early and propose fixes tend to grow faster here.
The successful candidate will bring approximately 5 years of progressively senior experience, holding B.A (Public Administration), with a demonstrated track record across Stakeholder Management, Records Management, Client, Regulatory Compliance (Municipal Codes), Documentation. Beyond individual capability, this role expects the person to mentor junior team members and represent the function in cross-departmental discussions.
Reporting relationships will be defined based on the final scope agreed at offer stage, and the role is based out of Kolkata on a full-time arrangement. Compensation is benchmarked at INR 3.9-19.4 LPA, reflecting the seniority and scope of the position.
Success in this role will be measured less by task completion and more by the quality of judgement applied to ambiguous, high-stakes situations within documentation & records management - client & stakeholder management.
Compensation includes standard statutory benefits along with performance-linked variable pay. A typical day starts with reviewing priority tasks and syncing with the immediate team before moving into focused execution work. Work culture here leans collaborative, with regular knowledge-sharing sessions and an open-door policy for raising concerns.
Most days include at least one review checkpoint where progress is discussed against the plan for the week. Internal job postings are open to employees who've completed a minimum tenure in their current role. Learning and certification support is available for tools and frameworks directly relevant to the role.
The organisation places a premium on ownership; once a task is assigned, the expectation is to see it through without hand-holding. The organisation has historically promoted from within for a majority of its senior and lead openings.
Mornings are usually spent on planning and status reviews, while the rest of the day is given over to hands-on delivery and problem-solving. Benefits include health insurance, provident fund contributions, and paid leave in line with company policy. The environment rewards initiative - people who flag problems early and propose fixes tend to grow faster here.