Job Description
**Entry-Level Documentation & Records Zoning Officer (Client Relations)** | Kochi | Full-time (WFH) | INR 4.8-12.1 LPA
**About the role:**
- Position within Documentation & Records Management - Client & Stakeholder Management, under the Zoning & Land Use Administration vertical
- Level: junior level
- Reports to the functional head for Documentation & Records Management - Client & Stakeholder Management
**What you'll do:**
- Handle core documentation & records management - client & stakeholder management activities on a day-to-day basis
- Use Permit Processing regularly as part of core deliverables
- Work closely with adjacent teams to align priorities
- Track progress against agreed timelines and escalate issues proactively
**What you'll need:**
- Permit Processing
- Public Hearing Coordination
- Documentation
- Variance & Appeals Processing
- Records Management
- M.Plan (Urban Planning)
- 1+ years of relevant experience
**Good to know:**
- Internal job postings are open to employees who've completed a minimum tenure in their current role. The environment rewards initiative - people who flag problems early and propose fixes tend to grow faster here. The role alternates between independent deep work and short coordination huddles with stakeholders across functions.
- Priorities can shift mid-week depending on business needs, so adaptability matters as much as technical depth. There is a defined internal mobility path for people who want to specialise deeper or move into people management. The next logical step from this position is a senior or lead-track role within the same function.
- No two days look identical - some are heavy on execution, others are spent largely in planning and cross-team discussions. Managers here tend to give context rather than instructions, leaving room for the individual to decide how a task gets done.
- Performance is reviewed on a structured cycle, with clear criteria for movement into the next band. The hiring process typically includes a screening round, a technical or functional assessment, and a final discussion with the reporting manager.
- Interested candidates should be prepared to walk through relevant past work during the interview process. Applications without a clear summary of relevant experience are less likely to be shortlisted for the first round. Mornings are usually spent on planning and status reviews, while the rest of the day is given over to hands-on delivery and problem-solving.
- Skip-level conversations with senior leadership are encouraged at least twice a year to discuss career direction. The package is structured with a fixed component, performance bonus, and standard health coverage.
**About the role:**
- Position within Documentation & Records Management - Client & Stakeholder Management, under the Zoning & Land Use Administration vertical
- Level: junior level
- Reports to the functional head for Documentation & Records Management - Client & Stakeholder Management
**What you'll do:**
- Handle core documentation & records management - client & stakeholder management activities on a day-to-day basis
- Use Permit Processing regularly as part of core deliverables
- Work closely with adjacent teams to align priorities
- Track progress against agreed timelines and escalate issues proactively
**What you'll need:**
- Permit Processing
- Public Hearing Coordination
- Documentation
- Variance & Appeals Processing
- Records Management
- M.Plan (Urban Planning)
- 1+ years of relevant experience
**Good to know:**
- Internal job postings are open to employees who've completed a minimum tenure in their current role. The environment rewards initiative - people who flag problems early and propose fixes tend to grow faster here. The role alternates between independent deep work and short coordination huddles with stakeholders across functions.
- Priorities can shift mid-week depending on business needs, so adaptability matters as much as technical depth. There is a defined internal mobility path for people who want to specialise deeper or move into people management. The next logical step from this position is a senior or lead-track role within the same function.
- No two days look identical - some are heavy on execution, others are spent largely in planning and cross-team discussions. Managers here tend to give context rather than instructions, leaving room for the individual to decide how a task gets done.
- Performance is reviewed on a structured cycle, with clear criteria for movement into the next band. The hiring process typically includes a screening round, a technical or functional assessment, and a final discussion with the reporting manager.
- Interested candidates should be prepared to walk through relevant past work during the interview process. Applications without a clear summary of relevant experience are less likely to be shortlisted for the first round. Mornings are usually spent on planning and status reviews, while the rest of the day is given over to hands-on delivery and problem-solving.
- Skip-level conversations with senior leadership are encouraged at least twice a year to discuss career direction. The package is structured with a fixed component, performance bonus, and standard health coverage.