Job Description
**Assistant Client Account Management Operations Manager (Ops)** | Pune | Full-time | INR 4.8-10.9 LPA
**About the role:**
- Position within Client Account Management (Reprographics) - Operations & Execution, under the Xerography & Reprographics Services vertical
- Level: junior level
- Reports to the functional head for Client Account Management (Reprographics) - Operations & Execution
**What you'll do:**
- Handle core client account management (reprographics) - operations & execution activities on a day-to-day basis
- Use Client Account Management regularly as part of core deliverables
- Work closely with adjacent teams to align priorities
- Track progress against agreed timelines and escalate issues proactively
**What you'll need:**
- Client Account Management
- Client Account Management (Reprographics)
- Document Reproduction Operations
- Operations
- Vendor Coordination
- Equipment Maintenance & Servicing
- Any Graduate
- 2+ years of relevant experience
**Good to know:**
- A typical day starts with reviewing priority tasks and syncing with the immediate team before moving into focused execution work. Priorities can shift mid-week depending on business needs, so adaptability matters as much as technical depth. References may be requested closer to the offer stage rather than at the start of the process.
- The role alternates between independent deep work and short coordination huddles with stakeholders across functions. New joiners typically get a short structured onboarding before being handed independent ownership of their first deliverables.
- Mornings are usually spent on planning and status reviews, while the rest of the day is given over to hands-on delivery and problem-solving. Most days include at least one review checkpoint where progress is discussed against the plan for the week.
- The hiring process typically includes a screening round, a technical or functional assessment, and a final discussion with the reporting manager. Interested candidates should be prepared to walk through relevant past work during the interview process.
- Leave policy follows standard industry norms, including earned leave, sick leave, and public holidays as applicable. The team follows a flat structure where ideas are evaluated on merit rather than hierarchy, and feedback flows in both directions.
**About the role:**
- Position within Client Account Management (Reprographics) - Operations & Execution, under the Xerography & Reprographics Services vertical
- Level: junior level
- Reports to the functional head for Client Account Management (Reprographics) - Operations & Execution
**What you'll do:**
- Handle core client account management (reprographics) - operations & execution activities on a day-to-day basis
- Use Client Account Management regularly as part of core deliverables
- Work closely with adjacent teams to align priorities
- Track progress against agreed timelines and escalate issues proactively
**What you'll need:**
- Client Account Management
- Client Account Management (Reprographics)
- Document Reproduction Operations
- Operations
- Vendor Coordination
- Equipment Maintenance & Servicing
- Any Graduate
- 2+ years of relevant experience
**Good to know:**
- A typical day starts with reviewing priority tasks and syncing with the immediate team before moving into focused execution work. Priorities can shift mid-week depending on business needs, so adaptability matters as much as technical depth. References may be requested closer to the offer stage rather than at the start of the process.
- The role alternates between independent deep work and short coordination huddles with stakeholders across functions. New joiners typically get a short structured onboarding before being handed independent ownership of their first deliverables.
- Mornings are usually spent on planning and status reviews, while the rest of the day is given over to hands-on delivery and problem-solving. Most days include at least one review checkpoint where progress is discussed against the plan for the week.
- The hiring process typically includes a screening round, a technical or functional assessment, and a final discussion with the reporting manager. Interested candidates should be prepared to walk through relevant past work during the interview process.
- Leave policy follows standard industry norms, including earned leave, sick leave, and public holidays as applicable. The team follows a flat structure where ideas are evaluated on merit rather than hierarchy, and feedback flows in both directions.