Job Description
Hey! We're on the hunt for a Support Desk Specialist to join the Customer Support Specialist crew over in Customer Service. Quick version: it's a mid-level-level gig based in Delhi NCR (Gurugram), paying ₹5.9 - ₹7.2 LPA, and we're after someone with 3-6 years under their belt. You'll want to be handy with Communication Skills, Process Compliance, Complaint Management, Customer Service — don't worry if you're not perfect at all of them, we'll fill the gaps. No two days look identical — some are heads-down execution days, others are spent almost entirely in stakeholder conversations and reviews. The team culture leans collaborative and fairly informal, with an emphasis on ownership over hierarchy. There's a clear internal growth path, with regular skip-level reviews and structured career conversations. On paper we'd like Any Graduate, but honestly what matters more is that you can actually do the job. Shortlisted candidates will be contacted for the next round of the hiring process.