Job Description
## Senior Associate Client Account Management Branch Manager (QA)
**Department:** Client Account Management (Reprographics) - Quality & Compliance | **Industry:** Xerography & Reprographics Services
**Location:** Delhi NCR | **Job Type:** Full-time | **CTC:** INR 8.6-13.9 LPA
### Role Overview
We are looking to onboard a Senior Associate Client Account Management Branch Manager (QA) to strengthen our Client Account Management (Reprographics) - Quality & Compliance function within Xerography & Reprographics Services. The role is positioned at the mid level and reports into the broader Client Account Management (Reprographics) - Quality & Compliance charter.
### Key Responsibilities
- Own end-to-end delivery of tasks related to client account management (reprographics) - quality & compliance.
- Apply working knowledge of Equipment Maintenance & Servicing and Client Account Management (Reprographics) to daily execution.
- Coordinate with cross-functional stakeholders within Xerography & Reprographics Services.
- Maintain documentation and reporting as required by the team lead.
- Flag risks and blockers early rather than at review checkpoints.
### Requirements
- Diploma (Printing Technology) or equivalent qualification.
- 5 years of relevant experience (mid level).
- Working proficiency in: Equipment Maintenance & Servicing, Client Account Management (Reprographics), MS Office, Large-format Printing, Document Reproduction Operations, Quality.
### Additional Notes
No two days look identical - some are heavy on execution, others are spent largely in planning and cross-team discussions. Managers here tend to give context rather than instructions, leaving room for the individual to decide how a task gets done. Compensation includes standard statutory benefits along with performance-linked variable pay. The role alternates between independent deep work and short coordination huddles with stakeholders across functions. The package is structured with a fixed component, performance bonus, and standard health coverage. Performance is reviewed on a structured cycle, with clear criteria for movement into the next band. Shortlisted applicants will be evaluated on both domain knowledge and practical problem-solving ability. In addition to fixed pay, the role carries eligibility for annual appraisals and merit-based increments. Candidates are encouraged to highlight measurable outcomes from previous roles rather than just responsibilities held. Expect a mix of scheduled reviews, ad-hoc troubleshooting, and documentation as the workload shifts through the week. Cross-functional exposure is built into the role by design, so the person will regularly interact with adjacent teams and leadership.
**Department:** Client Account Management (Reprographics) - Quality & Compliance | **Industry:** Xerography & Reprographics Services
**Location:** Delhi NCR | **Job Type:** Full-time | **CTC:** INR 8.6-13.9 LPA
### Role Overview
We are looking to onboard a Senior Associate Client Account Management Branch Manager (QA) to strengthen our Client Account Management (Reprographics) - Quality & Compliance function within Xerography & Reprographics Services. The role is positioned at the mid level and reports into the broader Client Account Management (Reprographics) - Quality & Compliance charter.
### Key Responsibilities
- Own end-to-end delivery of tasks related to client account management (reprographics) - quality & compliance.
- Apply working knowledge of Equipment Maintenance & Servicing and Client Account Management (Reprographics) to daily execution.
- Coordinate with cross-functional stakeholders within Xerography & Reprographics Services.
- Maintain documentation and reporting as required by the team lead.
- Flag risks and blockers early rather than at review checkpoints.
### Requirements
- Diploma (Printing Technology) or equivalent qualification.
- 5 years of relevant experience (mid level).
- Working proficiency in: Equipment Maintenance & Servicing, Client Account Management (Reprographics), MS Office, Large-format Printing, Document Reproduction Operations, Quality.
### Additional Notes
No two days look identical - some are heavy on execution, others are spent largely in planning and cross-team discussions. Managers here tend to give context rather than instructions, leaving room for the individual to decide how a task gets done. Compensation includes standard statutory benefits along with performance-linked variable pay. The role alternates between independent deep work and short coordination huddles with stakeholders across functions. The package is structured with a fixed component, performance bonus, and standard health coverage. Performance is reviewed on a structured cycle, with clear criteria for movement into the next band. Shortlisted applicants will be evaluated on both domain knowledge and practical problem-solving ability. In addition to fixed pay, the role carries eligibility for annual appraisals and merit-based increments. Candidates are encouraged to highlight measurable outcomes from previous roles rather than just responsibilities held. Expect a mix of scheduled reviews, ad-hoc troubleshooting, and documentation as the workload shifts through the week. Cross-functional exposure is built into the role by design, so the person will regularly interact with adjacent teams and leadership.