Job Description
**Manager - Smart Metering Deployment Billing Executive (Ops)** | Hybrid - Pune | Full-time | INR 24.3-44.5 LPA
**About the role:**
- Position within Smart Metering Deployment - Operations & Execution, under the Utility Billing & Metering Services vertical
- Level: senior level
- Reports to the functional head for Smart Metering Deployment - Operations & Execution
**What you'll do:**
- Handle core smart metering deployment - operations & execution activities on a day-to-day basis
- Use Smart Metering Technology regularly as part of core deliverables
- Work closely with adjacent teams to align priorities
- Track progress against agreed timelines and escalate issues proactively
**What you'll need:**
- Smart Metering Technology
- Smart Metering Deployment
- Documentation & Reporting
- Revenue Assurance
- Operations
- Regulatory Compliance (Utility Billing)
- Customer Complaint Resolution
- MS Excel
- Execution
- Diploma (Electrical/Metering)
- 11+ years of relevant experience
**Good to know:**
- In addition to fixed pay, the role carries eligibility for annual appraisals and merit-based increments. Work culture here leans collaborative, with regular knowledge-sharing sessions and an open-door policy for raising concerns.
- The hiring process typically includes a screening round, a technical or functional assessment, and a final discussion with the reporting manager. Expect a mix of scheduled reviews, ad-hoc troubleshooting, and documentation as the workload shifts through the week. The next logical step from this position is a senior or lead-track role within the same function.
- New joiners typically get a short structured onboarding before being handed independent ownership of their first deliverables. The package is structured with a fixed component, performance bonus, and standard health coverage.
- Internal job postings are open to employees who've completed a minimum tenure in their current role. High performers in this role typically move into a broader ownership scope within 18-24 months.
- The organisation has historically promoted from within for a majority of its senior and lead openings. Most days include at least one review checkpoint where progress is discussed against the plan for the week.
- A typical day starts with reviewing priority tasks and syncing with the immediate team before moving into focused execution work. Interested candidates should be prepared to walk through relevant past work during the interview process.
- Disagreement on approach is expected and welcomed, provided it's backed by reasoning rather than preference alone. Mornings are usually spent on planning and status reviews, while the rest of the day is given over to hands-on delivery and problem-solving.
- Performance is reviewed on a structured cycle, with clear criteria for movement into the next band. Shortlisted applicants will be evaluated on both domain knowledge and practical problem-solving ability.
- Applications without a clear summary of relevant experience are less likely to be shortlisted for the first round. There is a defined internal mobility path for people who want to specialise deeper or move into people management.
- Cross-functional exposure is built into the role by design, so the person will regularly interact with adjacent teams and leadership. The environment rewards initiative - people who flag problems early and propose fixes tend to grow faster here. The organisation places a premium on ownership; once a task is assigned, the expectation is to see it through without hand-holding.
**About the role:**
- Position within Smart Metering Deployment - Operations & Execution, under the Utility Billing & Metering Services vertical
- Level: senior level
- Reports to the functional head for Smart Metering Deployment - Operations & Execution
**What you'll do:**
- Handle core smart metering deployment - operations & execution activities on a day-to-day basis
- Use Smart Metering Technology regularly as part of core deliverables
- Work closely with adjacent teams to align priorities
- Track progress against agreed timelines and escalate issues proactively
**What you'll need:**
- Smart Metering Technology
- Smart Metering Deployment
- Documentation & Reporting
- Revenue Assurance
- Operations
- Regulatory Compliance (Utility Billing)
- Customer Complaint Resolution
- MS Excel
- Execution
- Diploma (Electrical/Metering)
- 11+ years of relevant experience
**Good to know:**
- In addition to fixed pay, the role carries eligibility for annual appraisals and merit-based increments. Work culture here leans collaborative, with regular knowledge-sharing sessions and an open-door policy for raising concerns.
- The hiring process typically includes a screening round, a technical or functional assessment, and a final discussion with the reporting manager. Expect a mix of scheduled reviews, ad-hoc troubleshooting, and documentation as the workload shifts through the week. The next logical step from this position is a senior or lead-track role within the same function.
- New joiners typically get a short structured onboarding before being handed independent ownership of their first deliverables. The package is structured with a fixed component, performance bonus, and standard health coverage.
- Internal job postings are open to employees who've completed a minimum tenure in their current role. High performers in this role typically move into a broader ownership scope within 18-24 months.
- The organisation has historically promoted from within for a majority of its senior and lead openings. Most days include at least one review checkpoint where progress is discussed against the plan for the week.
- A typical day starts with reviewing priority tasks and syncing with the immediate team before moving into focused execution work. Interested candidates should be prepared to walk through relevant past work during the interview process.
- Disagreement on approach is expected and welcomed, provided it's backed by reasoning rather than preference alone. Mornings are usually spent on planning and status reviews, while the rest of the day is given over to hands-on delivery and problem-solving.
- Performance is reviewed on a structured cycle, with clear criteria for movement into the next band. Shortlisted applicants will be evaluated on both domain knowledge and practical problem-solving ability.
- Applications without a clear summary of relevant experience are less likely to be shortlisted for the first round. There is a defined internal mobility path for people who want to specialise deeper or move into people management.
- Cross-functional exposure is built into the role by design, so the person will regularly interact with adjacent teams and leadership. The environment rewards initiative - people who flag problems early and propose fixes tend to grow faster here. The organisation places a premium on ownership; once a task is assigned, the expectation is to see it through without hand-holding.