Job Description
Customer Service invites applications for the position of Customer Support Specialist within its Customer Support Specialist department. The position is classified as Mid-Level level and shall be based at Chandigarh.
Candidates are expected to possess BBA, along with a minimum of 3-5 years of relevant professional experience. Proficiency in the following areas shall be considered essential: Query Resolution, Communication Skills, Customer Service, CRM Tools, Process Compliance.
The selected candidate shall be responsible for duties commensurate with the Customer Support Specialist function, operating within a customer-facing service function measured on satisfaction scores and turnaround time, and shall report as per the organisational structure applicable to this role.
Feedback here is direct and frequent — managers expect you to speak up early rather than sit on a problem.
The environment rewards initiative; people who raise their hand for new challenges tend to grow fastest.
The company invests in upskilling through internal training, certifications support, and cross-team rotations for strong performers.
The compensation offered for this position is ₹6.0 - ₹6.5 LPA per annum, subject to the organisation's standard compensation policy. This is a Full-Time engagement, advertised as of 02-Aug-2026. If you think you're a strong fit, go ahead and apply — we'd rather hear from you than miss you.
Candidates are expected to possess BBA, along with a minimum of 3-5 years of relevant professional experience. Proficiency in the following areas shall be considered essential: Query Resolution, Communication Skills, Customer Service, CRM Tools, Process Compliance.
The selected candidate shall be responsible for duties commensurate with the Customer Support Specialist function, operating within a customer-facing service function measured on satisfaction scores and turnaround time, and shall report as per the organisational structure applicable to this role.
Feedback here is direct and frequent — managers expect you to speak up early rather than sit on a problem.
The environment rewards initiative; people who raise their hand for new challenges tend to grow fastest.
The company invests in upskilling through internal training, certifications support, and cross-team rotations for strong performers.
The compensation offered for this position is ₹6.0 - ₹6.5 LPA per annum, subject to the organisation's standard compensation policy. This is a Full-Time engagement, advertised as of 02-Aug-2026. If you think you're a strong fit, go ahead and apply — we'd rather hear from you than miss you.