Job Description
Hey! We're on the hunt for a Customer Support Manager to join the Customer Support Specialist crew over in Customer Service. Quick version: it's a senior-level gig based in Chandigarh, paying ₹11.1 - ₹12.9 LPA, and we're after someone with 10-17 years under their belt. You'll want to be handy with CRM Tools, MS Office Basics, Communication Skills, Query Resolution — don't worry if you're not perfect at all of them, we'll fill the gaps. Expect a mix of independent work and collaborative sessions, with regular check-ins to keep priorities aligned across the team. Cross-functional collaboration is baked into how the team operates, so strong communication skills matter as much as technical ones. The role blends planned, structured work with a fair share of ad-hoc problem solving as issues surface through the day. On paper we'd like B.Com, but honestly what matters more is that you can actually do the job. Shortlisted candidates will be contacted for the next round of the hiring process.