Customer Support Specialist

Customer Solutions Specialist

  • Bengaluru
  • ₹590,000 - ₹700,000
  • Part Time Job

Job Description

Customer Solutions Specialist | Customer Service — Customer Support Specialist
Mid-Level level | Bengaluru | ₹5.9 - ₹7.0 LPA | Full-Time

What you need: 12th Pass (for entry roles), 3-5 years.
Core skills: Query Resolution, CRM Tools, Process Compliance, Complaint Management, SLA Adherence.
What you'll do: own customer support specialist-related work in a customer-facing service function measured on satisfaction scores and turnaround time.

Cross-functional collaboration is baked into how the team operates, so strong communication skills matter as much as technical ones. A typical day starts with reviewing open items from the previous shift, syncing with the immediate team, and prioritising the day's deliverables before diving into focused work blocks. The role blends planned, structured work with a fair share of ad-hoc problem solving as issues surface through the day. The team culture leans collaborative and fairly informal, with an emphasis on ownership over hierarchy.

Apply if interested. Posted 08-Jul-2026.

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