Customer Care Specialist

Hey! We're on the hunt for a Customer Care Specialist to join the Customer Support Specialist crew over in Customer Service. Quick version: it's a mid-level-level gig based in Chennai, paying ₹5.2 - ₹8.4 LPA, and we're after someone with 5-7 years under their belt. You'll want to be handy with Communication Skills, Customer Service, MS Office Basics, CRM Tools — don't worry if you're not perfect at all of them, we'll fill the gaps. Mornings are usually spent on planning and stand-ups, while the bulk of the afternoon goes into execution, coordination with stakeholders, and troubleshooting whatever comes up. The environment rewards initiative; people who raise their hand for new challenges tend to grow fastest. Benefits are in line with industry norms — health cover, PF, and annual leave, along with periodic performance bonuses. This role is often a stepping stone into leadership tracks for candidates who show strong ownership early on. The package includes group medical cover, performance-linked bonuses, and standard statutory benefits. High performers in this role typically move into a broader or more senior position within 18-24 months. Cross-functional collaboration is baked into how the team operates, so strong communication skills matter as much as technical ones. Standard benefits include health insurance, provident fund contributions, and paid time off in line with company policy. On paper we'd like BBA, but honestly what matters more is that you can actually do the job. If this sounds like the kind of customer care specialist role you've been looking for, we'd love to hear from you.