Job Description
Position: Principal Smart Metering Deployment Billing Operations Manager (Client Relations)
Function: Smart Metering Deployment - Client & Stakeholder Management
Industry: Utility Billing & Metering Services
Grade: senior level
Location: Hybrid - Bengaluru
Employment Type: Leadership - Full-time
Compensation: INR 22.9-42.3 LPA
The organisation invites applications for the above-referenced position. The incumbent shall be responsible for discharging duties associated with smart metering deployment - client & stakeholder management, in accordance with the standards and processes laid down by Utility Billing & Metering Services.
Minimum Qualification: Any Graduate + Utility Certification
Minimum Experience: 12 years
Core Competencies Required: Smart Metering Deployment, MS Excel, Client, Smart Metering Technology, Billing System Software, Revenue Assurance
Further Information:
High performers in this role typically move into a broader ownership scope within 18-24 months. There's usually a block of uninterrupted time set aside for focused work, separate from meetings and coordination calls. The organisation places a premium on ownership; once a task is assigned, the expectation is to see it through without hand-holding. Priorities can shift mid-week depending on business needs, so adaptability matters as much as technical depth. Internal job postings are open to employees who've completed a minimum tenure in their current role. References may be requested closer to the offer stage rather than at the start of the process. Benefits include health insurance, provident fund contributions, and paid leave in line with company policy. Shortlisted applicants will be evaluated on both domain knowledge and practical problem-solving ability. Mornings are usually spent on planning and status reviews, while the rest of the day is given over to hands-on delivery and problem-solving. Expect a mix of scheduled reviews, ad-hoc troubleshooting, and documentation as the workload shifts through the week. Leave policy follows standard industry norms, including earned leave, sick leave, and public holidays as applicable. Most days include at least one review checkpoint where progress is discussed against the plan for the week. The organisation has historically promoted from within for a majority of its senior and lead openings. Skip-level conversations with senior leadership are encouraged at least twice a year to discuss career direction. Cross-functional exposure is built into the role by design, so the person will regularly interact with adjacent teams and leadership. Relocation assistance may be extended for candidates moving from a different city, subject to approval. Learning and certification support is available for tools and frameworks directly relevant to the role. Work culture here leans collaborative, with regular knowledge-sharing sessions and an open-door policy for raising concerns. A typical day starts with reviewing priority tasks and syncing with the immediate team before moving into focused execution work. The next logical step from this position is a senior or lead-track role within the same function. In addition to fixed pay, the role carries eligibility for annual appraisals and merit-based increments. The team follows a flat structure where ideas are evaluated on merit rather than hierarchy, and feedback flows in both directions. New joiners typically get a short structured onboarding before being handed independent ownership of their first deliverables. The environment rewards initiative - people who flag problems early and propose fixes tend to grow faster here. Applications without a clear summary of relevant experience are less likely to be shortlisted for the first round.
Function: Smart Metering Deployment - Client & Stakeholder Management
Industry: Utility Billing & Metering Services
Grade: senior level
Location: Hybrid - Bengaluru
Employment Type: Leadership - Full-time
Compensation: INR 22.9-42.3 LPA
The organisation invites applications for the above-referenced position. The incumbent shall be responsible for discharging duties associated with smart metering deployment - client & stakeholder management, in accordance with the standards and processes laid down by Utility Billing & Metering Services.
Minimum Qualification: Any Graduate + Utility Certification
Minimum Experience: 12 years
Core Competencies Required: Smart Metering Deployment, MS Excel, Client, Smart Metering Technology, Billing System Software, Revenue Assurance
Further Information:
High performers in this role typically move into a broader ownership scope within 18-24 months. There's usually a block of uninterrupted time set aside for focused work, separate from meetings and coordination calls. The organisation places a premium on ownership; once a task is assigned, the expectation is to see it through without hand-holding. Priorities can shift mid-week depending on business needs, so adaptability matters as much as technical depth. Internal job postings are open to employees who've completed a minimum tenure in their current role. References may be requested closer to the offer stage rather than at the start of the process. Benefits include health insurance, provident fund contributions, and paid leave in line with company policy. Shortlisted applicants will be evaluated on both domain knowledge and practical problem-solving ability. Mornings are usually spent on planning and status reviews, while the rest of the day is given over to hands-on delivery and problem-solving. Expect a mix of scheduled reviews, ad-hoc troubleshooting, and documentation as the workload shifts through the week. Leave policy follows standard industry norms, including earned leave, sick leave, and public holidays as applicable. Most days include at least one review checkpoint where progress is discussed against the plan for the week. The organisation has historically promoted from within for a majority of its senior and lead openings. Skip-level conversations with senior leadership are encouraged at least twice a year to discuss career direction. Cross-functional exposure is built into the role by design, so the person will regularly interact with adjacent teams and leadership. Relocation assistance may be extended for candidates moving from a different city, subject to approval. Learning and certification support is available for tools and frameworks directly relevant to the role. Work culture here leans collaborative, with regular knowledge-sharing sessions and an open-door policy for raising concerns. A typical day starts with reviewing priority tasks and syncing with the immediate team before moving into focused execution work. The next logical step from this position is a senior or lead-track role within the same function. In addition to fixed pay, the role carries eligibility for annual appraisals and merit-based increments. The team follows a flat structure where ideas are evaluated on merit rather than hierarchy, and feedback flows in both directions. New joiners typically get a short structured onboarding before being handed independent ownership of their first deliverables. The environment rewards initiative - people who flag problems early and propose fixes tend to grow faster here. Applications without a clear summary of relevant experience are less likely to be shortlisted for the first round.