Job Description
**Officer Smart Metering Deployment Revenue Analyst (Client Relations)** | Kolkata | Hybrid | INR 2.7-14.4 LPA
**About the role:**
- Position within Smart Metering Deployment - Client & Stakeholder Management, under the Utility Billing & Metering Services vertical
- Level: mid level
- Reports to the functional head for Smart Metering Deployment - Client & Stakeholder Management
**What you'll do:**
- Handle core smart metering deployment - client & stakeholder management activities on a day-to-day basis
- Use Client regularly as part of core deliverables
- Work closely with adjacent teams to align priorities
- Track progress against agreed timelines and escalate issues proactively
**What you'll need:**
- Client
- MS Excel
- Meter Reading & Data Collection
- Smart Metering Deployment
- Customer Complaint Resolution
- Diploma (Electrical/Metering)
- 4+ years of relevant experience
**Good to know:**
- The team follows a flat structure where ideas are evaluated on merit rather than hierarchy, and feedback flows in both directions. Disagreement on approach is expected and welcomed, provided it's backed by reasoning rather than preference alone. New joiners typically get a short structured onboarding before being handed independent ownership of their first deliverables.
- There is a defined internal mobility path for people who want to specialise deeper or move into people management. Interested candidates should be prepared to walk through relevant past work during the interview process. Managers here tend to give context rather than instructions, leaving room for the individual to decide how a task gets done.
- Learning and certification support is available for tools and frameworks directly relevant to the role. There's usually a block of uninterrupted time set aside for focused work, separate from meetings and coordination calls. Relocation assistance may be extended for candidates moving from a different city, subject to approval.
- The hiring process typically includes a screening round, a technical or functional assessment, and a final discussion with the reporting manager. Performance is reviewed on a structured cycle, with clear criteria for movement into the next band. Leave policy follows standard industry norms, including earned leave, sick leave, and public holidays as applicable.
- The role alternates between independent deep work and short coordination huddles with stakeholders across functions. Most days include at least one review checkpoint where progress is discussed against the plan for the week. The package is structured with a fixed component, performance bonus, and standard health coverage.
- The environment rewards initiative - people who flag problems early and propose fixes tend to grow faster here. The organisation places a premium on ownership; once a task is assigned, the expectation is to see it through without hand-holding.
- Candidates are encouraged to highlight measurable outcomes from previous roles rather than just responsibilities held. In addition to fixed pay, the role carries eligibility for annual appraisals and merit-based increments.
**About the role:**
- Position within Smart Metering Deployment - Client & Stakeholder Management, under the Utility Billing & Metering Services vertical
- Level: mid level
- Reports to the functional head for Smart Metering Deployment - Client & Stakeholder Management
**What you'll do:**
- Handle core smart metering deployment - client & stakeholder management activities on a day-to-day basis
- Use Client regularly as part of core deliverables
- Work closely with adjacent teams to align priorities
- Track progress against agreed timelines and escalate issues proactively
**What you'll need:**
- Client
- MS Excel
- Meter Reading & Data Collection
- Smart Metering Deployment
- Customer Complaint Resolution
- Diploma (Electrical/Metering)
- 4+ years of relevant experience
**Good to know:**
- The team follows a flat structure where ideas are evaluated on merit rather than hierarchy, and feedback flows in both directions. Disagreement on approach is expected and welcomed, provided it's backed by reasoning rather than preference alone. New joiners typically get a short structured onboarding before being handed independent ownership of their first deliverables.
- There is a defined internal mobility path for people who want to specialise deeper or move into people management. Interested candidates should be prepared to walk through relevant past work during the interview process. Managers here tend to give context rather than instructions, leaving room for the individual to decide how a task gets done.
- Learning and certification support is available for tools and frameworks directly relevant to the role. There's usually a block of uninterrupted time set aside for focused work, separate from meetings and coordination calls. Relocation assistance may be extended for candidates moving from a different city, subject to approval.
- The hiring process typically includes a screening round, a technical or functional assessment, and a final discussion with the reporting manager. Performance is reviewed on a structured cycle, with clear criteria for movement into the next band. Leave policy follows standard industry norms, including earned leave, sick leave, and public holidays as applicable.
- The role alternates between independent deep work and short coordination huddles with stakeholders across functions. Most days include at least one review checkpoint where progress is discussed against the plan for the week. The package is structured with a fixed component, performance bonus, and standard health coverage.
- The environment rewards initiative - people who flag problems early and propose fixes tend to grow faster here. The organisation places a premium on ownership; once a task is assigned, the expectation is to see it through without hand-holding.
- Candidates are encouraged to highlight measurable outcomes from previous roles rather than just responsibilities held. In addition to fixed pay, the role carries eligibility for annual appraisals and merit-based increments.