Job Description
Xerography & Reprographics Services is looking for an experienced Officer Client Account Management Operations Manager (Client Relations) to take ownership of the Client Account Management (Reprographics) - Client & Stakeholder Management charter at a mid level. This is a role for someone who has already operated at scale and is comfortable setting direction rather than simply following one.
The successful candidate will bring approximately 7 years of progressively senior experience, holding Any Graduate, with a demonstrated track record across Client, Quality Control (Print Output), Equipment Maintenance & Servicing, Large-format Printing, Client Account Management (Reprographics). Beyond individual capability, this role expects the person to mentor junior team members and represent the function in cross-departmental discussions.
Reporting relationships will be defined based on the final scope agreed at offer stage, and the role is based out of Bengaluru on a full-time (wfh) arrangement. Compensation is benchmarked at INR 11.6-18.0 LPA, reflecting the seniority and scope of the position.
Success in this role will be measured less by task completion and more by the quality of judgement applied to ambiguous, high-stakes situations within client account management (reprographics) - client & stakeholder management.
Compensation includes standard statutory benefits along with performance-linked variable pay. Internal job postings are open to employees who've completed a minimum tenure in their current role.
The package is structured with a fixed component, performance bonus, and standard health coverage. The environment rewards initiative - people who flag problems early and propose fixes tend to grow faster here.
The role alternates between independent deep work and short coordination huddles with stakeholders across functions. Learning and certification support is available for tools and frameworks directly relevant to the role.
There is a defined internal mobility path for people who want to specialise deeper or move into people management. Mornings are usually spent on planning and status reviews, while the rest of the day is given over to hands-on delivery and problem-solving.
The successful candidate will bring approximately 7 years of progressively senior experience, holding Any Graduate, with a demonstrated track record across Client, Quality Control (Print Output), Equipment Maintenance & Servicing, Large-format Printing, Client Account Management (Reprographics). Beyond individual capability, this role expects the person to mentor junior team members and represent the function in cross-departmental discussions.
Reporting relationships will be defined based on the final scope agreed at offer stage, and the role is based out of Bengaluru on a full-time (wfh) arrangement. Compensation is benchmarked at INR 11.6-18.0 LPA, reflecting the seniority and scope of the position.
Success in this role will be measured less by task completion and more by the quality of judgement applied to ambiguous, high-stakes situations within client account management (reprographics) - client & stakeholder management.
Compensation includes standard statutory benefits along with performance-linked variable pay. Internal job postings are open to employees who've completed a minimum tenure in their current role.
The package is structured with a fixed component, performance bonus, and standard health coverage. The environment rewards initiative - people who flag problems early and propose fixes tend to grow faster here.
The role alternates between independent deep work and short coordination huddles with stakeholders across functions. Learning and certification support is available for tools and frameworks directly relevant to the role.
There is a defined internal mobility path for people who want to specialise deeper or move into people management. Mornings are usually spent on planning and status reviews, while the rest of the day is given over to hands-on delivery and problem-solving.