Client Account Management (Reprographics) - Strategy & Planning

Officer Client Account Management Account Coordinator (Strategy)

  • Chennai
  • ₹790,000 - ₹1,570,000
  • Part Time Job

Job Description

Xerography & Reprographics Services is looking for an experienced Officer Client Account Management Account Coordinator (Strategy) to take ownership of the Client Account Management (Reprographics) - Strategy & Planning charter at a mid level. This is a role for someone who has already operated at scale and is comfortable setting direction rather than simply following one.

The successful candidate will bring approximately 4 years of progressively senior experience, holding Any Graduate, with a demonstrated track record across Client Account Management (Reprographics), Strategy, Planning, Document Reproduction Operations, Large-format Printing. Beyond individual capability, this role expects the person to mentor junior team members and represent the function in cross-departmental discussions.

Reporting relationships will be defined based on the final scope agreed at offer stage, and the role is based out of Chennai on a full-time (wfh) arrangement. Compensation is benchmarked at INR 7.9-15.7 LPA, reflecting the seniority and scope of the position.

Success in this role will be measured less by task completion and more by the quality of judgement applied to ambiguous, high-stakes situations within client account management (reprographics) - strategy & planning.

The package is structured with a fixed component, performance bonus, and standard health coverage. High performers in this role typically move into a broader ownership scope within 18-24 months.

Interested candidates should be prepared to walk through relevant past work during the interview process. Disagreement on approach is expected and welcomed, provided it's backed by reasoning rather than preference alone.

New joiners typically get a short structured onboarding before being handed independent ownership of their first deliverables. Shortlisted applicants will be evaluated on both domain knowledge and practical problem-solving ability.

The organisation has historically promoted from within for a majority of its senior and lead openings. The next logical step from this position is a senior or lead-track role within the same function.

The organisation places a premium on ownership; once a task is assigned, the expectation is to see it through without hand-holding. Relocation assistance may be extended for candidates moving from a different city, subject to approval. Managers here tend to give context rather than instructions, leaving room for the individual to decide how a task gets done.

Most days include at least one review checkpoint where progress is discussed against the plan for the week. There's usually a block of uninterrupted time set aside for focused work, separate from meetings and coordination calls.

Compensation includes standard statutory benefits along with performance-linked variable pay. Mornings are usually spent on planning and status reviews, while the rest of the day is given over to hands-on delivery and problem-solving.

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