Job Description
Zoning & Land Use Administration is looking for an experienced Manager - Documentation & Records Permit Coordinator (QA) to take ownership of the Documentation & Records Management - Quality & Compliance charter at a senior level. This is a role for someone who has already operated at scale and is comfortable setting direction rather than simply following one.
The successful candidate will bring approximately 11 years of progressively senior experience, holding B.A (Public Administration), with a demonstrated track record across Variance & Appeals Processing, Records Management, Compliance, Documentation, Master Plan Implementation Support. Beyond individual capability, this role expects the person to mentor junior team members and represent the function in cross-departmental discussions.
Reporting relationships will be defined based on the final scope agreed at offer stage, and the role is based out of Remote (Pan India) on a full-time arrangement. Compensation is benchmarked at INR 7.3-31.0 LPA, reflecting the seniority and scope of the position.
Success in this role will be measured less by task completion and more by the quality of judgement applied to ambiguous, high-stakes situations within documentation & records management - quality & compliance.
The organisation has historically promoted from within for a majority of its senior and lead openings. Benefits include health insurance, provident fund contributions, and paid leave in line with company policy. Disagreement on approach is expected and welcomed, provided it's backed by reasoning rather than preference alone.
Shortlisted applicants will be evaluated on both domain knowledge and practical problem-solving ability. Candidates are encouraged to highlight measurable outcomes from previous roles rather than just responsibilities held.
References may be requested closer to the offer stage rather than at the start of the process. Compensation includes standard statutory benefits along with performance-linked variable pay.
The role alternates between independent deep work and short coordination huddles with stakeholders across functions. No two days look identical - some are heavy on execution, others are spent largely in planning and cross-team discussions.
High performers in this role typically move into a broader ownership scope within 18-24 months. The environment rewards initiative - people who flag problems early and propose fixes tend to grow faster here. Relocation assistance may be extended for candidates moving from a different city, subject to approval.
The organisation places a premium on ownership; once a task is assigned, the expectation is to see it through without hand-holding. Skip-level conversations with senior leadership are encouraged at least twice a year to discuss career direction.
In addition to fixed pay, the role carries eligibility for annual appraisals and merit-based increments. Performance is reviewed on a structured cycle, with clear criteria for movement into the next band.
There is a defined internal mobility path for people who want to specialise deeper or move into people management. A typical day starts with reviewing priority tasks and syncing with the immediate team before moving into focused execution work.
Priorities can shift mid-week depending on business needs, so adaptability matters as much as technical depth. Expect a mix of scheduled reviews, ad-hoc troubleshooting, and documentation as the workload shifts through the week.
The next logical step from this position is a senior or lead-track role within the same function. Leave policy follows standard industry norms, including earned leave, sick leave, and public holidays as applicable.
The successful candidate will bring approximately 11 years of progressively senior experience, holding B.A (Public Administration), with a demonstrated track record across Variance & Appeals Processing, Records Management, Compliance, Documentation, Master Plan Implementation Support. Beyond individual capability, this role expects the person to mentor junior team members and represent the function in cross-departmental discussions.
Reporting relationships will be defined based on the final scope agreed at offer stage, and the role is based out of Remote (Pan India) on a full-time arrangement. Compensation is benchmarked at INR 7.3-31.0 LPA, reflecting the seniority and scope of the position.
Success in this role will be measured less by task completion and more by the quality of judgement applied to ambiguous, high-stakes situations within documentation & records management - quality & compliance.
The organisation has historically promoted from within for a majority of its senior and lead openings. Benefits include health insurance, provident fund contributions, and paid leave in line with company policy. Disagreement on approach is expected and welcomed, provided it's backed by reasoning rather than preference alone.
Shortlisted applicants will be evaluated on both domain knowledge and practical problem-solving ability. Candidates are encouraged to highlight measurable outcomes from previous roles rather than just responsibilities held.
References may be requested closer to the offer stage rather than at the start of the process. Compensation includes standard statutory benefits along with performance-linked variable pay.
The role alternates between independent deep work and short coordination huddles with stakeholders across functions. No two days look identical - some are heavy on execution, others are spent largely in planning and cross-team discussions.
High performers in this role typically move into a broader ownership scope within 18-24 months. The environment rewards initiative - people who flag problems early and propose fixes tend to grow faster here. Relocation assistance may be extended for candidates moving from a different city, subject to approval.
The organisation places a premium on ownership; once a task is assigned, the expectation is to see it through without hand-holding. Skip-level conversations with senior leadership are encouraged at least twice a year to discuss career direction.
In addition to fixed pay, the role carries eligibility for annual appraisals and merit-based increments. Performance is reviewed on a structured cycle, with clear criteria for movement into the next band.
There is a defined internal mobility path for people who want to specialise deeper or move into people management. A typical day starts with reviewing priority tasks and syncing with the immediate team before moving into focused execution work.
Priorities can shift mid-week depending on business needs, so adaptability matters as much as technical depth. Expect a mix of scheduled reviews, ad-hoc troubleshooting, and documentation as the workload shifts through the week.
The next logical step from this position is a senior or lead-track role within the same function. Leave policy follows standard industry norms, including earned leave, sick leave, and public holidays as applicable.