Job Description
## Head – Disability Services & Support Programs
**Department:** Academic Accessibility & Universal Design Services | **Industry:** Academic Administration
**Location:** Bhubaneswar | **Job Type:** Leadership - Full-time | **CTC:** INR 12.7-20.4 LPA
### Role Overview
The organisation is seeking a qualified Head – Disability Services & Support Programs to support ongoing initiatives in Academic Accessibility & Universal Design Services. The role is positioned at the senior level and reports into the broader Academic Accessibility & Universal Design Services charter.
### Key Responsibilities
- Own end-to-end delivery of tasks related to academic accessibility & universal design services.
- Apply working knowledge of Budget Administration and Universal Design Services to daily execution.
- Coordinate with cross-functional stakeholders within Academic Administration.
- Maintain documentation and reporting as required by the team lead.
- Flag risks and blockers early rather than at review checkpoints.
### Requirements
- B.Ed or equivalent qualification.
- 16 years of relevant experience (senior level).
- Working proficiency in: Budget Administration, Universal Design Services, Curriculum Coordination, Admissions Management, Academic Accessibility, MIS Reporting, Stakeholder Communication.
### Additional Notes
A typical day starts with reviewing priority tasks and syncing with the immediate team before moving into focused execution work. In addition to fixed pay, the role carries eligibility for annual appraisals and merit-based increments. Managers here tend to give context rather than instructions, leaving room for the individual to decide how a task gets done. There is a defined internal mobility path for people who want to specialise deeper or move into people management. Skip-level conversations with senior leadership are encouraged at least twice a year to discuss career direction. Expect a mix of scheduled reviews, ad-hoc troubleshooting, and documentation as the workload shifts through the week. Internal job postings are open to employees who've completed a minimum tenure in their current role. There's usually a block of uninterrupted time set aside for focused work, separate from meetings and coordination calls. Relocation assistance may be extended for candidates moving from a different city, subject to approval. Cross-functional exposure is built into the role by design, so the person will regularly interact with adjacent teams and leadership. Applications without a clear summary of relevant experience are less likely to be shortlisted for the first round. Interested candidates should be prepared to walk through relevant past work during the interview process. Candidates are encouraged to highlight measurable outcomes from previous roles rather than just responsibilities held. High performers in this role typically move into a broader ownership scope within 18-24 months. Leave policy follows standard industry norms, including earned leave, sick leave, and public holidays as applicable. The organisation has historically promoted from within for a majority of its senior and lead openings. Priorities can shift mid-week depending on business needs, so adaptability matters as much as technical depth. New joiners typically get a short structured onboarding before being handed independent ownership of their first deliverables. References may be requested closer to the offer stage rather than at the start of the process. Performance is reviewed on a structured cycle, with clear criteria for movement into the next band. The team follows a flat structure where ideas are evaluated on merit rather than hierarchy, and feedback flows in both directions.
**Department:** Academic Accessibility & Universal Design Services | **Industry:** Academic Administration
**Location:** Bhubaneswar | **Job Type:** Leadership - Full-time | **CTC:** INR 12.7-20.4 LPA
### Role Overview
The organisation is seeking a qualified Head – Disability Services & Support Programs to support ongoing initiatives in Academic Accessibility & Universal Design Services. The role is positioned at the senior level and reports into the broader Academic Accessibility & Universal Design Services charter.
### Key Responsibilities
- Own end-to-end delivery of tasks related to academic accessibility & universal design services.
- Apply working knowledge of Budget Administration and Universal Design Services to daily execution.
- Coordinate with cross-functional stakeholders within Academic Administration.
- Maintain documentation and reporting as required by the team lead.
- Flag risks and blockers early rather than at review checkpoints.
### Requirements
- B.Ed or equivalent qualification.
- 16 years of relevant experience (senior level).
- Working proficiency in: Budget Administration, Universal Design Services, Curriculum Coordination, Admissions Management, Academic Accessibility, MIS Reporting, Stakeholder Communication.
### Additional Notes
A typical day starts with reviewing priority tasks and syncing with the immediate team before moving into focused execution work. In addition to fixed pay, the role carries eligibility for annual appraisals and merit-based increments. Managers here tend to give context rather than instructions, leaving room for the individual to decide how a task gets done. There is a defined internal mobility path for people who want to specialise deeper or move into people management. Skip-level conversations with senior leadership are encouraged at least twice a year to discuss career direction. Expect a mix of scheduled reviews, ad-hoc troubleshooting, and documentation as the workload shifts through the week. Internal job postings are open to employees who've completed a minimum tenure in their current role. There's usually a block of uninterrupted time set aside for focused work, separate from meetings and coordination calls. Relocation assistance may be extended for candidates moving from a different city, subject to approval. Cross-functional exposure is built into the role by design, so the person will regularly interact with adjacent teams and leadership. Applications without a clear summary of relevant experience are less likely to be shortlisted for the first round. Interested candidates should be prepared to walk through relevant past work during the interview process. Candidates are encouraged to highlight measurable outcomes from previous roles rather than just responsibilities held. High performers in this role typically move into a broader ownership scope within 18-24 months. Leave policy follows standard industry norms, including earned leave, sick leave, and public holidays as applicable. The organisation has historically promoted from within for a majority of its senior and lead openings. Priorities can shift mid-week depending on business needs, so adaptability matters as much as technical depth. New joiners typically get a short structured onboarding before being handed independent ownership of their first deliverables. References may be requested closer to the offer stage rather than at the start of the process. Performance is reviewed on a structured cycle, with clear criteria for movement into the next band. The team follows a flat structure where ideas are evaluated on merit rather than hierarchy, and feedback flows in both directions.