Job Description
**Graduate Client Account Management Service Engineer (Client Relations)** | Remote (Pan India) | Full-time | INR 1.6-3.9 LPA
**About the role:**
- Position within Client Account Management (Reprographics) - Client & Stakeholder Management, under the Xerography & Reprographics Services vertical
- Level: junior level
- Reports to the functional head for Client Account Management (Reprographics) - Client & Stakeholder Management
**What you'll do:**
- Handle core client account management (reprographics) - client & stakeholder management activities on a day-to-day basis
- Use Client regularly as part of core deliverables
- Work closely with adjacent teams to align priorities
- Track progress against agreed timelines and escalate issues proactively
**What you'll need:**
- Client
- Client Account Management
- Copier/Printer Fleet Management
- Client Account Management (Reprographics)
- Diploma (Printing Technology)
- 2+ years of relevant experience
**Good to know:**
- The environment rewards initiative - people who flag problems early and propose fixes tend to grow faster here. Mornings are usually spent on planning and status reviews, while the rest of the day is given over to hands-on delivery and problem-solving.
- There's usually a block of uninterrupted time set aside for focused work, separate from meetings and coordination calls. The package is structured with a fixed component, performance bonus, and standard health coverage. The hiring process typically includes a screening round, a technical or functional assessment, and a final discussion with the reporting manager.
- Applications without a clear summary of relevant experience are less likely to be shortlisted for the first round. High performers in this role typically move into a broader ownership scope within 18-24 months.
**About the role:**
- Position within Client Account Management (Reprographics) - Client & Stakeholder Management, under the Xerography & Reprographics Services vertical
- Level: junior level
- Reports to the functional head for Client Account Management (Reprographics) - Client & Stakeholder Management
**What you'll do:**
- Handle core client account management (reprographics) - client & stakeholder management activities on a day-to-day basis
- Use Client regularly as part of core deliverables
- Work closely with adjacent teams to align priorities
- Track progress against agreed timelines and escalate issues proactively
**What you'll need:**
- Client
- Client Account Management
- Copier/Printer Fleet Management
- Client Account Management (Reprographics)
- Diploma (Printing Technology)
- 2+ years of relevant experience
**Good to know:**
- The environment rewards initiative - people who flag problems early and propose fixes tend to grow faster here. Mornings are usually spent on planning and status reviews, while the rest of the day is given over to hands-on delivery and problem-solving.
- There's usually a block of uninterrupted time set aside for focused work, separate from meetings and coordination calls. The package is structured with a fixed component, performance bonus, and standard health coverage. The hiring process typically includes a screening round, a technical or functional assessment, and a final discussion with the reporting manager.
- Applications without a clear summary of relevant experience are less likely to be shortlisted for the first round. High performers in this role typically move into a broader ownership scope within 18-24 months.