Smart Metering Deployment - Client & Stakeholder Management

Director of Smart Metering Deployment Billing Executive (Client Relations)

  • West Bengal
  • ₹860,000 - ₹1,890,000
  • Full Time Job

Job Description

## Director of Smart Metering Deployment Billing Executive (Client Relations)

**Department:** Smart Metering Deployment - Client & Stakeholder Management | **Industry:** Utility Billing & Metering Services
**Location:** Remote (Pan India) | **Job Type:** Hybrid | **CTC:** INR 8.6-18.9 LPA

### Role Overview
The organisation is seeking a qualified Director of Smart Metering Deployment Billing Executive (Client Relations) to support ongoing initiatives in Smart Metering Deployment - Client & Stakeholder Management. The role is positioned at the senior level and reports into the broader Smart Metering Deployment - Client & Stakeholder Management charter.

### Key Responsibilities
- Own end-to-end delivery of tasks related to smart metering deployment - client & stakeholder management.
- Apply working knowledge of Client and Field Data Verification to daily execution.
- Coordinate with cross-functional stakeholders within Utility Billing & Metering Services.
- Maintain documentation and reporting as required by the team lead.
- Flag risks and blockers early rather than at review checkpoints.

### Requirements
- Any Graduate + Utility Certification or equivalent qualification.
- 9 years of relevant experience (senior level).
- Working proficiency in: Client, Field Data Verification, Billing System Software, Data Analytics (Consumption), Revenue Assurance, Documentation & Reporting, Smart Metering Deployment, Stakeholder Management, MS Excel.

### Additional Notes
Mornings are usually spent on planning and status reviews, while the rest of the day is given over to hands-on delivery and problem-solving. Most days include at least one review checkpoint where progress is discussed against the plan for the week. The role alternates between independent deep work and short coordination huddles with stakeholders across functions. The team follows a flat structure where ideas are evaluated on merit rather than hierarchy, and feedback flows in both directions. Expect a mix of scheduled reviews, ad-hoc troubleshooting, and documentation as the workload shifts through the week. Relocation assistance may be extended for candidates moving from a different city, subject to approval. Performance is reviewed on a structured cycle, with clear criteria for movement into the next band. Leave policy follows standard industry norms, including earned leave, sick leave, and public holidays as applicable. Benefits include health insurance, provident fund contributions, and paid leave in line with company policy. Work culture here leans collaborative, with regular knowledge-sharing sessions and an open-door policy for raising concerns. The organisation has historically promoted from within for a majority of its senior and lead openings. There is a defined internal mobility path for people who want to specialise deeper or move into people management. Internal job postings are open to employees who've completed a minimum tenure in their current role. References may be requested closer to the offer stage rather than at the start of the process. A typical day starts with reviewing priority tasks and syncing with the immediate team before moving into focused execution work. Candidates are encouraged to highlight measurable outcomes from previous roles rather than just responsibilities held.

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