Client Account Management (Reprographics) - Client & Stakeholder Management

Client Account Management Branch Manager (Client Relations)

  • Coimbatore
  • ₹490,000 - ₹1,460,000
  • Full Time Job

Job Description

An opening exists for a Client Account Management Branch Manager (Client Relations) to join the Xerography & Reprographics Services vertical, focused on Client Account Management (Reprographics) - Client & Stakeholder Management. This is a mid level opening based out of Coimbatore, offered on a hybrid basis.

The ideal candidate holds ITI (Printing/Electronics) and brings roughly 3 years of hands-on exposure to client account management (reprographics) - client & stakeholder management. Day-to-day, the work draws heavily on Large-format Printing, Vendor Coordination, Client Account Management (Reprographics), Consumables & Inventory Management, and the person will be expected to apply these skills independently rather than under constant supervision.

Compensation for this position is structured around INR 4.9-14.6 LPA, in line with market standards for mid level roles within xerography & reprographics services.

References may be requested closer to the offer stage rather than at the start of the process. Compensation includes standard statutory benefits along with performance-linked variable pay.

The next logical step from this position is a senior or lead-track role within the same function. Candidates are encouraged to highlight measurable outcomes from previous roles rather than just responsibilities held. Interested candidates should be prepared to walk through relevant past work during the interview process.

In addition to fixed pay, the role carries eligibility for annual appraisals and merit-based increments. Relocation assistance may be extended for candidates moving from a different city, subject to approval.

New joiners typically get a short structured onboarding before being handed independent ownership of their first deliverables. The role alternates between independent deep work and short coordination huddles with stakeholders across functions.

Skip-level conversations with senior leadership are encouraged at least twice a year to discuss career direction. Benefits include health insurance, provident fund contributions, and paid leave in line with company policy.

Shortlisted applicants will be evaluated on both domain knowledge and practical problem-solving ability. There is a defined internal mobility path for people who want to specialise deeper or move into people management.

Learning and certification support is available for tools and frameworks directly relevant to the role. Leave policy follows standard industry norms, including earned leave, sick leave, and public holidays as applicable.

Cross-functional exposure is built into the role by design, so the person will regularly interact with adjacent teams and leadership. Applications without a clear summary of relevant experience are less likely to be shortlisted for the first round.

The environment rewards initiative - people who flag problems early and propose fixes tend to grow faster here. Expect a mix of scheduled reviews, ad-hoc troubleshooting, and documentation as the workload shifts through the week.

Work culture here leans collaborative, with regular knowledge-sharing sessions and an open-door policy for raising concerns. High performers in this role typically move into a broader ownership scope within 18-24 months.

Internal job postings are open to employees who've completed a minimum tenure in their current role. The package is structured with a fixed component, performance bonus, and standard health coverage.

Most days include at least one review checkpoint where progress is discussed against the plan for the week. No two days look identical - some are heavy on execution, others are spent largely in planning and cross-team discussions.

The organisation has historically promoted from within for a majority of its senior and lead openings. The organisation places a premium on ownership; once a task is assigned, the expectation is to see it through without hand-holding.

Mornings are usually spent on planning and status reviews, while the rest of the day is given over to hands-on delivery and problem-solving. The team follows a flat structure where ideas are evaluated on merit rather than hierarchy, and feedback flows in both directions.

We value consistency and follow-through more than flashy credentials - if that matches how you work, apply in.

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