Job Description
**Associate Client Account Management Reprographics Technician (Client Relations)** | Bengaluru | Full-time | INR 3.3-7.6 LPA
**About the role:**
- Position within Client Account Management (Reprographics) - Client & Stakeholder Management, under the Xerography & Reprographics Services vertical
- Level: junior level
- Reports to the functional head for Client Account Management (Reprographics) - Client & Stakeholder Management
**What you'll do:**
- Handle core client account management (reprographics) - client & stakeholder management activities on a day-to-day basis
- Use Client Account Management (Reprographics) regularly as part of core deliverables
- Work closely with adjacent teams to align priorities
- Track progress against agreed timelines and escalate issues proactively
**What you'll need:**
- Client Account Management (Reprographics)
- Consumables & Inventory Management
- MS Office
- Client Account Management
- Client
- Vendor Coordination
- Diploma (Printing Technology)
- 2+ years of relevant experience
**Good to know:**
- The role alternates between independent deep work and short coordination huddles with stakeholders across functions. Cross-functional exposure is built into the role by design, so the person will regularly interact with adjacent teams and leadership. New joiners typically get a short structured onboarding before being handed independent ownership of their first deliverables.
- High performers in this role typically move into a broader ownership scope within 18-24 months. The organisation places a premium on ownership; once a task is assigned, the expectation is to see it through without hand-holding.
- The organisation has historically promoted from within for a majority of its senior and lead openings. Expect a mix of scheduled reviews, ad-hoc troubleshooting, and documentation as the workload shifts through the week.
- Leave policy follows standard industry norms, including earned leave, sick leave, and public holidays as applicable. Managers here tend to give context rather than instructions, leaving room for the individual to decide how a task gets done.
- Mornings are usually spent on planning and status reviews, while the rest of the day is given over to hands-on delivery and problem-solving. Internal job postings are open to employees who've completed a minimum tenure in their current role. Interested candidates should be prepared to walk through relevant past work during the interview process.
- Most days include at least one review checkpoint where progress is discussed against the plan for the week. Relocation assistance may be extended for candidates moving from a different city, subject to approval. Benefits include health insurance, provident fund contributions, and paid leave in line with company policy.
**About the role:**
- Position within Client Account Management (Reprographics) - Client & Stakeholder Management, under the Xerography & Reprographics Services vertical
- Level: junior level
- Reports to the functional head for Client Account Management (Reprographics) - Client & Stakeholder Management
**What you'll do:**
- Handle core client account management (reprographics) - client & stakeholder management activities on a day-to-day basis
- Use Client Account Management (Reprographics) regularly as part of core deliverables
- Work closely with adjacent teams to align priorities
- Track progress against agreed timelines and escalate issues proactively
**What you'll need:**
- Client Account Management (Reprographics)
- Consumables & Inventory Management
- MS Office
- Client Account Management
- Client
- Vendor Coordination
- Diploma (Printing Technology)
- 2+ years of relevant experience
**Good to know:**
- The role alternates between independent deep work and short coordination huddles with stakeholders across functions. Cross-functional exposure is built into the role by design, so the person will regularly interact with adjacent teams and leadership. New joiners typically get a short structured onboarding before being handed independent ownership of their first deliverables.
- High performers in this role typically move into a broader ownership scope within 18-24 months. The organisation places a premium on ownership; once a task is assigned, the expectation is to see it through without hand-holding.
- The organisation has historically promoted from within for a majority of its senior and lead openings. Expect a mix of scheduled reviews, ad-hoc troubleshooting, and documentation as the workload shifts through the week.
- Leave policy follows standard industry norms, including earned leave, sick leave, and public holidays as applicable. Managers here tend to give context rather than instructions, leaving room for the individual to decide how a task gets done.
- Mornings are usually spent on planning and status reviews, while the rest of the day is given over to hands-on delivery and problem-solving. Internal job postings are open to employees who've completed a minimum tenure in their current role. Interested candidates should be prepared to walk through relevant past work during the interview process.
- Most days include at least one review checkpoint where progress is discussed against the plan for the week. Relocation assistance may be extended for candidates moving from a different city, subject to approval. Benefits include health insurance, provident fund contributions, and paid leave in line with company policy.